The U. S. Equal Employment Opportunity Commission describes mediation as a fair and efficient process to help resolve employment disputes and reach an agreement. Linda Ferra, M.A., C.R.C. is qualified to serve as a neutral mediator to assist an employer and employee in reaching a voluntary, negotiated agreement regarding issues of disability and reasonable accommodation. Choosing mediation to resolve employment discrimination disputes promotes a better work environment, reduces costs, and works for the employer and the employee.
Mediation is an informal process which gives the parties the opportunity to discuss the issues, clear up misunderstandings, determine the underlying interests or concerns, find areas of agreement and, ultimately, to incorporate those areas of agreements into resolutions. A mediator does not resolve the problem or impose a decision on the parties. Instead, the mediator helps the parties to agree on a mutually acceptable resolution.
While it is not necessary to have an attorney, either party may choose to do so. It is important that persons attending a mediation session have the authority to resolve the dispute.